Common questions
Frequently asked questions
Answers about shared living, our homes, and how to get started. If your question is not here, ask us — including when the answer is that we are not the right fit.

About Kindred
Does Kindred provide medical or clinical services?
No. Kindred provides housing and property management. We do not provide medical, clinical, or personal care services. Residents keep their own providers, and their care stays between them and the people delivering it.
Where does Kindred operate?
Broome County, New York. Each community is designed around shared values, clear expectations, and a welcoming home environment.
Do you have a community for veterans?
Yes. Our Veterans Community is a shared living community designed with veterans in mind — a well-managed home where residents can feel respected, comfortable, and connected.
Getting started
How do I get started?
Start by telling us about yourself and what you are looking for through the contact form. We read what you send, come back to you, and talk it through. Only then, and only if you want to, does an application follow.
Does sending the form mean I have applied?
No. Sending it creates no application and no resident record — it starts a conversation and nothing more. You can stop there with nothing kept beyond your message.
What happens during application review?
We review the information you share to better understand housing fit and availability. When a good fit is available, we work through the next steps with you, and the details of a home are agreed in writing before anything is committed.
Will I hear back either way?
That is how we work at it: we come back to you either way, and a no is still an answer. You should not have to chase us to find out where you stand.
For referral partners
How do I refer someone?
Use the form on our referral partners page, or write to us at the partner address listed there. Please have the person’s agreement to contact us on their behalf first.
What should I send, and what should I not?
Send who you are, roughly when housing is needed and for how long, and which community you think fits. Please do not send assessments, care plans, case notes, diagnoses or medication histories — we are not a clinical provider and have nowhere appropriate to hold them.
Will you tell me the outcome?
We come back to you either way, including when the answer is no, and you deal with one named person on our side rather than a general inbox.
Still have a question?
Ask us directly. An inquiry is not an application — it starts a conversation, and nothing is kept about you beyond what you choose to send.
