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Privacy

What we hold, and why

Kindred Living Group, LLC is preparing to operate shared housing. This notice describes what we collect about people who inquire and what we plan to collect when applications and homes become active — and, just as importantly, what we do not.

Last updated 8 September 2026.

Sending us an inquiry

When you use a form on this website we record your name, whichever of email or phone you gave us, the community you asked about, the message you wrote, and which page you sent it from.

An inquiry does not create an application or a resident record. It is stored separately from applicant and resident records. As staff respond, Kindred may also record its review status, factual contact activity, scheduling and the next coordination step.

We ask you not to include health, financial or background information in an inquiry, and the form has no field for any of it.

Rate limiting

To stop automated abuse we store a salted one-way hash of the network address the inquiry came from. We do not store the address itself, and the hash cannot be reversed to recover it. It is used for nothing but counting recent submissions.

Applying for housing

Applications are not currently open. When Kindred has an active housing opportunity and accepts an application, this is what we ask for, and why.

Kindred houses people, and a home is a physical building with stairs, a kitchen and other people living in it. Nearly everything below exists because it changes which home is right, or because somebody may need it in an emergency.

We would rather ask you a question than guess at the answer and put you somewhere that does not work.

Identity
Your name, date of birth, contact details, and a Social Security number or health-plan number where you give them to us. Housing and benefit programs ask us to confirm who you are. Once you have given us a number, nothing in Kindred OS reads it back in full — not a Coordinator, not an Operator, not the Owner. Screens show the last four digits, every look is recorded, and twelve months after you move out the rest of the Social Security number is destroyed and the health-plan number with it.
Where you have been living
Your current situation, how long it has lasted, and why you are leaving. It tells us what kind of home is likely to work, and how quickly you need one.
Who to call
One or two emergency contacts, and how they know you. So there is somebody to reach on the worst day, and so the person on shift is not guessing.
Health you choose to tell us about
Conditions that affect how you should be housed, allergies, mobility and accessibility needs, and support you already receive from somebody else. A shared home has stairs, a kitchen and housemates. We are not your provider and we deliver no care — we write this down so the home is a safe one and so somebody knows what to do in an emergency.
Medication, if you take any
What you take and, only if you offer it, what it is for; we never ask a pharmacy or a prescriber. Emergency responders ask. We do not manage, dispense, remind, count or supervise any of it, and there is nowhere in our system to record that we did.
Substance history, if it applies
What you have used, when you last used, and where you are with it now. Some Kindred communities are built around recovery and some are not, and putting somebody in the wrong one helps nobody. No part of our software scores it, ranks it or turns it into a refusal. A person weighing which home fits may take it into account, the way they weigh everything else you have told us, and that decision has their name on it.
Criminal history, if you have one
Offenses, how they were resolved, and when. Some landlords, funders and communities set requirements we have to apply the same way to everybody. We record what you tell us and what a check returns; a person decides, and the decision has their name on it.
Probation or parole, if you are on it
Who supervises you, what the conditions are, and when it ends. Conditions can decide where you may live. Knowing them early stops a placement failing in its first week.
Benefits you receive
Which benefits you get, their status, and whether any of them end on a date. So a placement is one you can keep, and so we know when to help you before something lapses.
How the rent gets paid
The funding attached to your housing, who provides it, and how long it runs. So we can be honest with you about what a home costs and for how long it is covered.

We are not a healthcare provider and we deliver no care. We write down what you choose to tell us — a diagnosis you have been given, treatment or recovery support you are receiving, and any medication you take — because a shared home has to be a safe one and because emergency responders ask. What we do not keep is a clinical record of our own: no treatment plan, care plan, progress note or medication administration record, and our system has no field capable of holding one. We do not manage, dispense, remind, count or supervise anybody’s medication, and nobody at Kindred decides anything about your treatment. If a clinical document is sent to us we will ask for it to be resent without it.

What we never do with it

Kindred is a housing operator and not a healthcare provider. We write down what you tell us; we do not deliver care of any kind.

  • Nothing you tell us is scored, ranked or rated, and no part of our software can turn something you disclosed into a rejection on its own. A person decides, and the decision carries their name.
  • We write down what you tell us: a diagnosis you have been given, treatment or recovery support you are receiving, and medication you take. What we do not keep is a clinical record of our own — no treatment plan, care plan, progress note or medication administration record — and our system has no field capable of holding one.
  • A correction never erases what was there before; it is recorded alongside it, so nobody can quietly rewrite what you said.
  • We do not repeat what you tell us outside Kindred, and we do not sell it or share it for advertising.
  • There is no export, no bulk download, no emailing of your file and no search that returns it across applicants. One screen — one applicant’s record, opened by the Owner or an Operator — can be printed on paper so two people can read it together at a table. The sheet says what it is, that it is not a decision, and that it is to be disposed of under the schedule below. Nothing else leaves the system as a document.

Who can see what

Information is separated by sensitivity, and access follows the job somebody does:

  • The Owner and Operators see your whole file, because reviewing an application is their work.
  • A Coordinator helping you apply can see and continue your intake, and cannot approve, decline, waitlist or reprioritise anybody. Our database refuses it, not just their screen.
  • A house manager does not read your intake. Once you are placed, an Operator may tell them one specific thing they need to run the home safely, with a reason recorded — for example an allergy. They are told it is not to be repeated.
  • In an emergency, the person on shift can open one page — allergies, your emergency contacts, how to receive you safely, and any medication you told us about, shown as you told it to us and marked unconfirmed. It does not include substance history, offenses or supervision, and it never will.
  • Every look at the sensitive parts of your file is logged — your intake, your disclosures, the emergency page, and the one thing a house manager was told — so we can say who saw what and when.

These limits are enforced by the database itself, not only by the screens people use. Reads and changes to sensitive records are logged, so we can say who saw what and when.

Who else we share it with

We do not sell personal information, and we do not share it for advertising.

  • Our hosting and database providers process data on our behalf in order to run the service.
  • No customer relationship management integration is currently active. Website inquiry data is not being sent to a CRM. If Kindred activates one, this notice will be updated before inquiry data is sent to it.
  • Referral partners and funders only where you have asked us to work with them, and only what is needed for that purpose.
  • Where the law requires it, or to protect somebody from harm.

Cookies

This website uses no advertising cookies and no third-party analytics. A cookie is set only if you sign in to our staff system, and it exists to keep that session going.

How long we keep it

Inquiries are kept while they are useful for following up and are then removed.

Our own policy is to dispose of a Social Security number and a health-plan number, and the health, medication, substance, offense and supervision information, twelve months after you move out — or twenty-four months after a decision if you were not placed. Identity and application records last longer, and records about a tenancy longer still.

Those periods are Kindred’s policy, not a legal ruling. Where a law requires us to keep something longer, or to dispose of it sooner, the law wins and we will tell you.

If you want to know what we hold about you specifically, or want it deleted, contact us using the details below and we will tell you exactly what applies to your situation.

Your choices

  • To be told what we hold about you.
  • To have something factually wrong corrected. The correction is recorded.
  • To have deleted what we are not required to keep.
  • To decline a question. We will tell you what not answering it means for finding you a home, and it is recorded as declined rather than as a no.
  • To withdraw an application at any point.

Asking will never affect how your application is treated.

Contact us

Questions about this notice, or about your information:

Fair housing

Kindred Living Group is an equal housing provider. We do not discriminate on any basis protected by federal, state or local law, and the requirements for each community are set in advance and applied the same way to everyone who applies.